Website Security and Malware Removal for UK Businesses

If your site is showing warnings, redirecting visitors somewhere else, or has been flagged by Google, we clean it, close the way in and get the warning lifted. If it is still healthy, we harden it so it stays that way.

Clean up and hardeningGoogle warning removal requestsRoot cause found, not just files deleted200+ websites since 2022
Patchstack, State of WordPress Security 2026

Where the risk actually sits

91%

of ecosystem vulnerabilities were found in plugins, not core

5 hrs

median time from public disclosure to attacks at scale

11,334

new vulnerabilities recorded across 2025

42%

increase on the year before

The platform is not the weak point. The number of extensions running on it usually is.

Why WordPress sites get compromised

Almost never through WordPress itself. Patchstack recorded 11,334 new vulnerabilities across the WordPress ecosystem during 2025, a rise of 42 per cent on the year before, and around 91 per cent of them sat in plugins rather than the core software. Their 2026 report also found that heavily targeted flaws were being exploited at scale within a median of five hours of becoming public. That is faster than most businesses check their email.

of ecosystem vulnerabilities found in plugins91%
median time to mass exploitation of targeted flaws5 hours
new vulnerabilities recorded across 202511,334
year on year increase in disclosures42%

Figures from the Patchstack State of WordPress Security report, 2026 edition.

What this means in practice

The plugin count on a site is a better guide to its risk than the platform it runs on. A build carrying thirty plugins, several of them abandoned by their developers, is exposed in a way that no amount of good intentions fixes. Updating on the first Monday of the month is not fast enough when the gap between disclosure and attack is measured in hours.

How do you know if your website has been hacked?

Most owners find out from a customer rather than from a scanner. These are the signs worth acting on the same day.

A red warning screen

Chrome or Safari showing a warning before your site loads means Google Safe Browsing has flagged it. Traffic stops almost immediately.

Visitors sent somewhere else

The site loads normally for you and redirects strangers to another site, often only on mobile. That selective behaviour is deliberate.

Pages you did not write

Search results showing listings for products or services you have nothing to do with. Usually hidden from anyone logged in.

Admin accounts you do not recognise

New users with administrator rights, or your own login no longer working, both point at the same thing.

Email going to spam suddenly

A compromised site is often used to send mail. Your domain reputation suffers before you notice anything on the site.

The site slowed right down

Someone else code running on your hosting uses your resources. A sudden slowdown with no change on your side is worth investigating.

If any of these apply, avoid logging in from a shared computer and get the site looked at before changing anything yourself.

How the clean up works

Deleting suspicious files is the part everybody does and the part that fails. Current reporting shows attackers now writing into legitimate core, plugin and theme files rather than leaving obvious extra ones, so a scan and delete pass alone misses it. The job is finding how they got in and closing that, otherwise the same site is back in the same state within a fortnight.

1

Take a full copy first

Files and database are archived before anything is touched, so nothing is lost and the infection can be examined properly.

2

Identify what is running

Every file compared against clean copies of core, themes and plugins, so modified files stand out rather than hiding among legitimate ones.

3

Find the entry point

Access logs, file timestamps, user accounts and the plugin version history are checked to work out how and when it started.

4

Clean and restore

Infected files repaired or replaced, injected database entries removed, unauthorised accounts deleted and any scheduled tasks the attacker left behind cleared.

5

Close the door

The vulnerable component is updated or removed, passwords and keys rotated, file permissions corrected and admin access tightened.

6

Get the warning lifted

Once the site is clean, a review is requested through Google Search Console and any host or blocklist flags are addressed.

7

Watch for recurrence

Monitoring for two weeks after the clean, because reinfection is the clearest sign the original entry point was missed.

Hardening a site that has not been hit yet

Cheaper than a clean up, and considerably cheaper than losing a month of enquiries. This is what we put in place.

Fewer moving parts

Plugins you no longer use are removed rather than deactivated, and abandoned ones are replaced. Every plugin is a door, whether it is switched on or not.

A firewall that understands WordPress

Application level filtering, because a general server firewall was never designed to recognise an attack aimed at one plugin version.

Vulnerability monitoring

Your installed components watched against disclosure feeds, so an urgent update is applied the day it matters rather than at the next scheduled visit.

Login protection

Rate limiting, two factor authentication for administrators and no shared accounts. Weak and reused passwords remain a leading factor in compromised sites.

Backups you have actually tested

Stored away from the hosting, kept far enough back to predate an infection, and restored at least once so you know they work.

Correct permissions and access

File permissions tightened, editing disabled from the dashboard, and old developer and staff accounts closed when people move on.

How much does malware removal and site security cost?

Every job here is priced on what we find, because a single infected file and a site that has been open for months are not the same clean up. Emergency work is quoted as a fixed figure per site rather than by the hour, so the bill does not grow while we work. You get the figure before we start.

Emergency clean up

Quote

Full clean, entry point identified and closed, blocklist review requested, two weeks of monitoring. Priced per site, not per hour.

Security audit

Quote

Written report on plugin risk, user access, backups, hosting setup and configuration, with a fixed list of what to change and in what order.

Ongoing protection

Quote per month

Updates applied and tested, firewall and monitoring, offsite backups and a restore if anything goes wrong. Included in our maintenance plans.

If we look at your site and find nothing wrong, we tell you that and charge you for the audit only.

Local help across the North East, remote across the UK

Our UK business partner is based in County Durham. Security work is done remotely wherever you are, and if you are near Durham City, Chester-le-Street or Newcastle we can sit down with you afterwards and go through what happened and how to keep it from repeating.

Durham CityChester-le-StreetNewcastle upon TyneGatesheadSunderlandNewton AycliffeSpennymoorBishop AucklandConsettSeahamPeterlee

Questions we get asked during a security incident

How quickly can you clean an infected site?

Most cleans are finished within 24 to 48 hours of getting access. Removing a Google warning takes longer, because the review happens on their timetable once the site is verified clean.

Will I lose my content?

No. Everything is backed up before work starts, and the aim is always to repair rather than replace. Content, products and customer records stay intact.

Can I just restore a backup instead?

Sometimes, but only if you can be sure the backup predates the infection and the way in has been closed. Restoring onto the same vulnerability puts you straight back where you started, often within days.

Why did this happen when I keep everything updated?

Updating helps and it is not a complete answer. Some flaws are attacked before a fix exists, and 2026 has seen cases where legitimate plugins were hijacked and pushed malicious updates to sites that were following the advice correctly.

Does a security plugin on its own protect me?

It is one layer. Plugins help with firewalling, login protection and detection, but they do not remove abandoned components, fix weak passwords or test your backups. Those are decisions, not settings.

My site is on shared hosting. Does that matter?

It can. Infections spread between sites on the same account, so if you run several sites in one place, all of them need checking, not just the one showing symptoms.

How do I get the Google warning removed?

Once the site is verifiably clean, a review is requested through Search Console. Requesting it too early gets the site flagged again and slows everything down.

Will my rankings recover?

Usually, provided the site is cleaned properly and the warning lifted quickly. The longer a flagged site stays live, the more ground there is to make up.

Do you work on sites you did not build?

Yes. Most security work we take on is for sites built by somebody else, often years ago, and often by a developer who is no longer contactable.

What should I do right now?

Take the site offline or into maintenance mode if it is redirecting people, change your hosting and administrator passwords from a device you trust, and get in touch. Do not delete files at random, because that removes the evidence needed to find the cause.

Services that pair with security work

Site down, flagged or behaving strangely?

Send us the address and tell us what you are seeing. We will confirm whether it is infected, what it will take to clean, and what the fixed cost is before any work starts.